FREQUENTLY ASKED QUESTIONS


TOP QUESTIONS ASKED

What if I can't attend?
FIRST REMEMBER THAT YOU PURCHASED A TICKET TO A LIVE EVENT THAT IS NON-REFUNDABLE (SEE OTHER FAQ'S BELOW FOR MORE INFO). IN CERTAIN CIRCUMSTANCES YOUR ENTRY CAN BE SOLD AND TRANSFERRED TO ANOTHER PERSON

Option 1:  Transferring to another racer

  • Giving your bib to a friend or another person without officially transferring the entry is never acceptable.
  • Once you find a person who would like to purchase your entry, they must complete the Transfer Request.
  • For SHE Power events, please visit SHEPowerHalf.com
  • This option closes WEDNESDAY AT MIDNIGHT the week of to the event. After that time you will not be able to complete the transfer. This date and time may vary by event so please check your pre-race email for the specific cutoff time for your race.

Option 2:  Pick up your packet or have a friend pick it up at packet pickup.

  • Remember, we do not ship anything so if you cannot attend the race you may pick up your packet at packet pickup, or you are welcome to have a friend pick up for you.
  • Please note that medals are not part of the event packet and will not be given to runners that do not cross the finish line at the live event. Please see the Virtual Event section below for additional information.

THESE OPTIONS VARY FOR EACH EVENT SO PLEASE READ YOUR PRE-RACE EMAIL (You did agree to stay updated when you registered, they are sent in the weeks leading up to the race and posted to the event web page)

 

No.

All our events are live events only.  We do not ship any event related items and finisher medals are only given to participants as they cross the finish line.

As an organization, we supported virtual events during the COVID shutdowns to encourage and motivate the community to keep moving.  And while we could obviously benefit financially by selling virtual events, our goal is to bring the running community back to the start line to experience the energy and camaraderie that can only found on race day.  Every finisher medal is fairly earned and can be worn proudly by those that completed the event on race day… enduring the early mornings, late nights, sun, rain, sleet, snow, or whatever other crazy conditions that come our way!

As a reminder, you are purchasing an entry into a live event, not specific items associated with the event. The fees cover the cost of police, road closures, venue, advertising, insurance, equipment, timing services, staffing, photographers, food, shirts, medals, etc.

No, we offer live events only. Only those that complete the run (or walk), will receive a finisher medal.

Please refer to the question above regarding Virtual Events for more information.

REGISTRATION

REFUND POLICY: All entries are non-refundable. Once we receive your entry, you will not receive a refund for any reason, even if you cannot participate. Please see options above if you cannot attend. 

CANCELLATION POLICY: The participant acknowledges that the registration is only a license to participate in the event. There is no guarantee as to any element of the scheduled event. The scheduled event may be cancelled, shortened or altered due to weather, other acts of God, terrorism, or for any other reason or reasons within or not within the control of 131 Event Productions LLC, whether in whole or in part. There are no refunds for any reason whatsoever. The registrant understands that these terms are a condition of the entry fee and agrees to register subject to these terms.

No, this is not allowed in any circumstances. While this practice may seem harmless, it can result in serious consequences to both parties involved. It’s an issue of false identity and a liability issue. Why? The most important reason is that your race bib is attached to your identity, so if an emergency occurs that requires medical attention or a race official must identify a participant, we need to have accurate information. In addition, finisher awards may be impacted. If race organizers identify an individual who has given their race bib to another person, it will result in disqualification and a minimum two-year ban for both individuals for any of our future events.

If the event is not sold out, race day registration will be available. Make sure to check race details for specific pricing and times.

You can change your race distance for most events, however, a fee may be applied.  Please use the Distance Transfer Page for changes.

NOTE: You will NOT get a refund if the price of the new registration type is less than that of your current registration type. You will be responsible to pay additional fees if the price of the new type, at its current rate, is more than your current registration type.

In all races, children under 10 must be accompanied by a parent or guardian in order to participate.

For longer events and trail events, we may require additional running experience in order to allow entries for children under 10.  Please Contact Us if you have questions about your younger runner.

RACE COMMUNICATION & SOCIAL MEDIA

Yes there is a Facebook Page for 131 Event Productions races. Be sure to “Like” us for the most up to date information.

Yes, you can follow us on Instagram

CHARITABLE PARTNERSHIP:

131 Event Productions is neither a charity nor a non-profit organization.However we do support and spread the word about the great cause at Mission 22 at many of our events. 

Some events support other specific charities. Check the race details for more information.

RACE DAY:

In general our events require a minimum of 17 min/mile pace. If you are slower than this pace, the Police or race staff on the course may ask you to use the sidewalks and obey the traffic laws so they can reopen the roadways. If you think this pace is too fast for you, please consider a shorter distance option such as a 5k. In most cases there are no time requirements for 5k races.

Please note that at any time Police officials may need to modify the stated time requirements in the interest of public or the race participant safety.

Some events will have a gear check, some do not.  Please refer to your race information page on the website for specific information.

 

For a 5k course we will have a water station at approximately the halfway point. On longer courses you will see a water station about every 1.5-2 miles. Individual races may have more stops and more entertaining beverages at those stops… see race details for more.

While we love dogs too, for the safety of the racers, staff and volunteers, dogs cannot come race with you.

Strollers are allowed at most road 5K's, but are NOT ALLOWED on any longer events including all Trail Races and all Half or Full Marathon courses. Please make sure to check for specific requirements for each event

If strollers are allowed, we ask that you start at the back of the pack and make sure your stroller meets the following requirements:

  • Strollers may not be larger than 31″ wide
  • Stroller wagons are not allowed
  • No other wheels are allowed, so no wagons, scooters, etc.

The use of headphones is discouraged but allowed. If you do run with headphones, it is required that you keep one ear free to be able to hear safety vehicles, fellow participants and course officials.

Yes, there are few excellent spots where spectators could watch and cheer. They can even join the part at the finish and lap area.

The event will go on rain or shine with only the possibility of delay in the event of lightning. However, we do retain the right to cancel, shorten, or alter the race course due to weather or other acts of God, or for any other reason within or without our control. If the weather requires a postponement of the event, refunds will not be given but a transfer policy will be posted to allow racers an opportunity to adjust their schedule.

A staff photographer will be taking photos along the course and at the finish line. Visit 131RacePhotos.com after the event to search for your photos. ALL PHOTOS ARE FREE TO DOWNLOAD! Post away!

Still have questions? Please feel free to Contact Us at any time.